TRUEMEDIC LTD
TRAINING CENTRE & MEDICAL SERVICES

PAYMENT/ CANCELLATION

• Full payment confirms your course place and must be made no later than seven days prior to the course commencing.
• Cancellation of course up to 14 days prior to commencing date is fee-free – cancellation 13 days or less will incur a 50% cancellation fee or a credit note to use at a later date.
• If for the unlikely reason, we must cancel a course a full refund or credit note will be given.
• If candidates do not attend training or fail to contact us with without exceptional excuse, they will forfeit the whole course cost.

COPYRIGHT

• Any material we or our tutors supply to you/use for the duration of the course is copyrighted, without written consent materials are not to be reproduced in any format or sold on under any circumstances.

TRAINING

• Our courses will involve a physical aspect, so candidates need to ensure they are physically and medically fit to partake. If you have any questions in this regard, please contact us before booking.
• If a candidate is unable to complete the training or assessment a refund will not be given, except under exceptional circumstances, you may also be referred to a course at a later date.

CERTIFICATION

• All certificates will be issued using the name and address provided on the course booking form (so please ensure legibility and correct spellings). Your photo ID must match the details given.
• Lost certificates can be replaced for an administration fee of £25.00